Bug Purchased Season 4 Pro Pack but can't access it.

dtown8532

New member
Apr 10, 2012
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The title says it. I purchased the season 4 pro add on for 9.99 but when I select the pro menu it just brings up the purchase link which, when I click on it, takes me to a "we're sorry, this product cannot be purchased at this time message." Tried closing the application and even resetting the PS4. Didn't work.
 

PiN WiZ

Mod & Forum Superstar
Staff member
Feb 22, 2012
4,158
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The title says it. I purchased the season 4 pro add on for 9.99 but when I select the pro menu it just brings up the purchase link which, when I click on it, takes me to a "we're sorry, this product cannot be purchased at this time message." Tried closing the application and even resetting the PS4. Didn't work.

Find the Season 4 Pro upgrade in the Playstation Store. If you already purchased the Season 4 Pro upgrade, it should say "Free." Click to download and it should work fine.
 

PiN WiZ

Mod & Forum Superstar
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Feb 22, 2012
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The next thing to try is Settings > PlayStation Network/Account Management > Restore Licenses
 

dtown8532

New member
Apr 10, 2012
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Ok. I'm leaving for work now. I'll try that in the morning and let you know how it works.
 

PiN WiZ

Mod & Forum Superstar
Staff member
Feb 22, 2012
4,158
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If that doesn't work, you may need to find all the Pro upgrades for each table in Season 4 in the Playstation Store and download the Pro upgrades individually.
 

dtown8532

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Apr 10, 2012
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I had actually started to do that with Road Show. PSN store prompted for 3.99 though.
 

PiN WiZ

Mod & Forum Superstar
Staff member
Feb 22, 2012
4,158
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Sorry I couldn't help. I'll direct FlippyFloppy to this thread and maybe he can look into your issue.
 

dtown8532

New member
Apr 10, 2012
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Just like to close this thread. I was able to access all but four of the pro packs by downloading them individually from the psn store. NOT through the app. The other four I emailed FarSight about and they fixed the issue for me so all is resolved. Thanks Pinwiz, FlippyFloppy and anyone else involved.
 

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