Unable to buy table packs. Help

SNKAllen · Mar 25, 2013

I just bought an IPad with retina display and every time I try to buy a table pack I get an error that says unable to complete purchase. Followed by another message that says Farsight couldn't connect to iTunes Store. Anybody else have this problem.

I was hoping that I could finally put my Pinball Arcade troubles with the Vita behind me then this happens. I did get to play STTNG through my $100 dollar donation and it was beautiful.

Kolchak357 · Mar 25, 2013

Are you able to connect to iTunes for updates and other purchases? Is TPA the only app with issues?

SNKAllen · Mar 25, 2013

I can enter the iTunes Store with no problems. I only have trouble buying in app purchases for TPA.

Heretic · Mar 25, 2013

On the of chance,

Rebooot, if that doesnt work reinstall tpa

Is it the free version?

Welcome to ios

Kolchak357 · Mar 25, 2013

I had a problem since the latest iOS update a few days ago. I couldn't update or make any purchases. It wouldn't even let me purchase some crappy free app I wanted to check out. But if your problem is only with TPA, then your issue must be different.

I'll tell you what fixed mine just in case it is the same problem. This solution sounds stupid but it did work for me.
Go into the settings app. Then go into general. Then set time and date. Turn off auto set date and time. Change the year to 2020. Then exit the settings app. Wait a few seconds, then go back into the settings app and change time and date back to auto set. Then exit settings. After this bit of silliness I could then connect to update and make purchases again.

SNKAllen · Mar 25, 2013

I uninstalled the game and changed the clock in settings and tried again but no luck. Also STTNG is now saying I have to buy it again. I'm going to sleep and will try again tomorrow.

Kolchak357 · Mar 25, 2013

Try logging out of TPA. Then manually close the app by double clicking on the home button on your ipad. Close the app. Then reopen the Pinball Arcade app, then log back in.

Kolchak357 · Mar 25, 2013

Any table you have already bought should be available in either version of the app. But sometimes one will work better than the other. I've had this problem in the past. Download the other version and login to that. Sometimes this will let you restore purchases.

If none of these things work then PM Rob Mann from FarSight. He will be able to fix you up.

Gord Lacey · Mar 25, 2013

Is it possible that you have more than one iTunes account? I had a friend that had a problem where he bought the app with account A, but account B was signed in on his iPad and didn't recognize that he bought the app, so he couldn't buy DLC for it. Just a thought.

MadScience2006 · Mar 25, 2013

Kolchak357 said:
I'll tell you what fixed mine just in case it is the same problem. This solution sounds stupid but it did work for me.Go into the settings app. Then go into general. Then set time and date. Turn off auto set date and time. Change the year to 2020. Then exit the settings app. Wait a few seconds, then go back into the settings app and change time and date back to auto set. Then exit settings. After this bit of silliness I could then connect to update and make purchases again.

I had to do this recently as well but not because of issues with TPA. I had apps which showed they needed to be updated but when selecting them to update, they wouldn't download at all. This date change fixed it for me and needs to be done periodically it seems. BTW, I'm still on iOS 6.1 so I don't believe this issue has anything to do with the iOS version

Kolchak357 · Mar 25, 2013

Yeah that is what happened to me too MadS. I thought it only happened during recent updates. It has only happened to me this one time. Very strange.

fenderbendr · Mar 25, 2013

Gord Lacey said:
Is it possible that you have more than one iTunes account? I had a friend that had a problem where he bought the app with account A, but account B was signed in on his iPad and didn't recognize that he bought the app, so he couldn't buy DLC for it. Just a thought.

I have this problem too. To get around it, I have to have both the free and the paid version installed on my device. When I want to buy DLC, I buy it on the free version which then transfers over to the paid app. Problem solved

SNKAllen · Mar 25, 2013

Thanks for all the help guys. I finally got it to work by downloading the free version and buying tables there then playing the paid version.

Kolchak357 · Mar 25, 2013

Glad you got it working.
How are you enjoying the new ipad? The display is great but the shake nudging is my only real complaint.

SNKAllen · Mar 25, 2013

The display is great but I will miss nudging with analog sticks. That will get me to still play on the PS3 but not as much as I use to.

Heretic · Mar 25, 2013

Glad your sorted dude

Gord Lacey · Mar 25, 2013

Buy an iCade, seriously. It makes the game even better.

Lydonis · Mar 26, 2013

Hi there,
None of this solved my issue. Since the game update i can't restore my purchase or buy new table. Any ideas ?

[EDIT] The game tells me it needs to be online to buy or restore my purchase. I can connect to every apps on my device, there's no problem with this except for this game. I love this game, i'd like to play again! Thanks for helping me.

(Sorry for my english !

)

Jeff Strong · Mar 27, 2013

Lydonis said:
Hi there,
None of this solved my issue. Since the game update i can't restore my purchase or buy new table. Any ideas ?

[EDIT] The game tells me it needs to be online to buy or restore my purchase. I can connect to every apps on my device, there's no problem with this except for this game. I love this game, i'd like to play again! Thanks for helping me.

(Sorry for my english ! )

Have you tried deleting the app completely and re-downloading it?

Unable to buy table packs. Help

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