Bug Server down? 03-13-2016

Slam23 · Mar 13, 2016

I played a nice round of Cue Ball Wizard this morning but when I started the app, I already got a message that the server "pinball analytics" has an invalid certificate and "may be pretending to be that server". I closed the message and went to play. Posted a new HS that was saved to my list, I also got my HOF points (iOS) and could do a remote backup. When I tried to open the leaderboards though, it displayed "NONE". Anybody else got this?

spinner76 · Mar 13, 2016

Slam23 said:
I played a nice round of Cue Ball Wizard this morning but when I started the app, I already got a message that the server "pinball analytics" has an invalid certificate and "may be pretending to be that server". I closed the message and went to play. Posted a new HS that was saved to my list, I also got my HOF points (iOS) and could do a remote backup. When I tried to open the leaderboards though, it displayed "NONE". Anybody else got this?

I had the same issue today. I disconnected and now I am not able to reconnect.
Sad, this happens on a Sunday.
Glad, there is no tournament at the moment.
I hope they fix it soon.

Slam23 · Mar 13, 2016

Thanks for responding Spinner, did you have this issue across platforms or only on one device? I suspect all but just to be sure....

The Oligopolist · Mar 13, 2016

Fired up the game on my laptop, and half my tables are not available for play.
I think this is affecting all platforms. Their twitter says they will hopefully have it fixed by the morning.

EldarOfSuburbia · Mar 13, 2016

The US switched to daylight savings time today so I bet that's something to do with it. I know from experience, some software especially when it relies on knowing the time can barf when the clocks go forward or back.

Slam23 · Mar 13, 2016

"Software that can barf", that just put a very strange picture in my head....

It sounds very Y2K-ey to me that this daylight savings thing can derail software but I'll take your word for it. Hope it's fixed tomorrow and I get to keep my new CBW score.

Snorzel · Mar 13, 2016

It must be back up, I have been playing a while with no issues (Steam)

Slam23 · Mar 13, 2016

Nope, still got the same server error message as before.

Zorgwon · Mar 13, 2016

Same here. Renewed my password without effect.

MontanaFrank · Mar 13, 2016

I just played Elvira and El Dorado a couple times each on Steam and encountered no problems.

Could it be a problem for those who are not in the USA?

k88dad · Mar 13, 2016

Trying to play on Steam and all that I get is a black screen.

Fungi · Mar 13, 2016

It barfed yesterday afternoon long before the time switch.

switch3flip · Mar 13, 2016

It works on dx9 but not on dx11 for me.

Pinballwiz45b · Mar 13, 2016

Could be why I couldn't broadcast the game in DX11 live on Twitch as a result.

ieure · Mar 13, 2016

FarSight neglected to renew their TLS certificate. It has nothing to do with DST or location, and there's nothing you can do to fix it. FarSight has to renew their cert.

MontanaFrank · Mar 13, 2016

Thanks for the information and welcome to the forum, eiure. Wonder why I'm having no problem at all playing TPA.

ieure · Mar 13, 2016

MontanaFrank said:
Thanks for the information and welcome to the forum, eiure. Wonder why I'm having no problem at all playing TPA.

It's likely a different behavior across platforms. Either TPA isn't collecting analytics for the platform you're using, or they explicitly disabled cert validity checking on that platform. Hopefully the former, disabling cert validation is bad.

Biff · Mar 14, 2016

I guess it depends on whether you are logged in or not.
On steam, I don't have to log in with my farsight account to play the game. And it works (without posting scores to the leaderboards).

Slam23 · Mar 14, 2016

ieure said:
FarSight neglected to renew their TLS certificate. It has nothing to do with DST or location, and there's nothing you can do to fix it. FarSight has to renew their cert.

Is this a lot of work/difficult to do?

9u1d0 · Mar 14, 2016

Slam23 said:
Is this a lot of work/difficult to do?

No. It can be automated even with a free solution, https://letsencrypt.org/

Bug Server down? 03-13-2016

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