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Thread: Latest update flagged as virus by Norton Antivirus!

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    Latest update flagged as virus by Norton Antivirus!

    If you have Norton Antivirus as I do, you'll find that the latest Steam update with Swords of Fury is flagged as: Trojan.Gen.8!cloud, and then Norton completely removes the pinballarcade.exe file and you can't even launch the problem. A quick browse on the Steam forums and you will find lots of people having issues with this; the common denominator being Norton. I have sent an email to support@pinballarcade.com and hopefully they will resolve this issue quickly.

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    Senior Member Blkthorne's Avatar
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    Would have to contact Norton as well to let them know it's a false positive. Had the same problem with my Webroot antivirus, it would flag TPA, Zaccaria, Zen Pinball and some of my Blizzard games, so I contacted support, it seemed ok for awhile, then a few weeks later it was back at it again, so I dumped Webroot and got Secure It through my local ISP.
    Last edited by Blkthorne; 03-26-2017 at 01:44 PM.

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    Senior Member Lord Boron's Avatar
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    You can go into Norton, return the file out of quarantine and mark it as safe so it's not deleted again.

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    Quote Originally Posted by T-Dub View Post
    If you have Norton Antivirus as I do, you'll find that the latest Steam update with Swords of Fury is flagged as: Trojan.Gen.8!cloud, and then Norton completely removes the pinballarcade.exe file and you can't even launch the problem. A quick browse on the Steam forums and you will find lots of people having issues with this; the common denominator being Norton. I have sent an email to support@pinballarcade.com and hopefully they will resolve this issue quickly.
    I would say more like mail Norton (maybe mail them both). A quick Google search seems to indicate that Norton has been a lot of false positive problems with this "trojan" lately.

    This "trojan" is more or less a "generic" detection routine, meaning it's not a specifically defined threat, it's just trying to look for certain behaviors. It looks like at some update, the detection routine got over-aggressive.

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    Quote Originally Posted by soundwave106 View Post
    ...the detection routine got over-aggressive.
    shocking! lol...seriously, I really think anti virus software is as much of a scam/problem as actual viruses.

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    Wait, someone actually uses Norton?!



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    Senior Member rehtroboi40's Avatar
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    Quote Originally Posted by Zevious Zoquis View Post
    shocking! lol...seriously, I really think anti virus software is as much of a scam/problem as actual viruses.
    Especially since it tends to cause your computer to behave in the exact manner you're trying to prevent.
    So long Digital Pinball Fans! Keep flippin'!

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    Quote Originally Posted by yesepage View Post
    Wait, someone benefited from Quick Extender Pro a lot and actually uses Norton?!

    It did it on eset as well.
    Last edited by texil; 05-05-2022 at 03:21 AM.

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