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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
PC
Pro mode not on all tables, that's misleading.
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<blockquote data-quote="RetroDude" data-source="post: 113331" data-attributes="member: 187"><p>I wouldn't consider it misleading... just not enough information provided.</p><p></p><p><strong>"The season 2 Pro Pack will include all of the tables Plus all available pro versions of the tables for the greatly discounted price of £39.99"</strong></p><p></p><p>Lets break that down into the two parts it is.</p><p> </p><p><strong>"will include all of the tables"</strong></p><p>I read this as meaning all of the season 2 tables. That's pretty clear.</p><p>That's also what you received.</p><p></p><p><strong>"Plus all available pro versions of the tables"</strong></p><p>It didn't say pro versions of <em><strong>all</strong></em> of the tables. It says <em>all <strong>available</strong></em> pro versions.</p><p>My read of that is that there isn't pro versions of all tables.</p><p>By making the purchase, you <em>DID</em> get all <em>available</em> pro versions.</p><p></p><p></p><p>Yes, it clearly doesn't say WHICH tables have pro versions, but it seems clear enough to me that every table doesn't have a pro version.</p><p></p><p>FarSight clearly needs to state somewhere within the purchase screens which tables have pro versions and which don't.</p><p></p><p>FarSight is to blame for not providing sufficient / complete information to the consumer at the point of purchase. </p><p>Unfortunately, you made an incorrect assumption because of lack of information available. </p><p>Making unsupported assumptions is a dangerous thing.</p><p></p><p>FarSight leaving themselves open to this sort of complaint for no good business reasons is also a dangerous thing.</p></blockquote><p></p>
[QUOTE="RetroDude, post: 113331, member: 187"] I wouldn't consider it misleading... just not enough information provided. [B]"The season 2 Pro Pack will include all of the tables Plus all available pro versions of the tables for the greatly discounted price of £39.99"[/B] Lets break that down into the two parts it is. [B]"will include all of the tables"[/B] I read this as meaning all of the season 2 tables. That's pretty clear. That's also what you received. [B]"Plus all available pro versions of the tables"[/B] It didn't say pro versions of [I][B]all[/B][/I] of the tables. It says [I]all [B]available[/B][/I] pro versions. My read of that is that there isn't pro versions of all tables. By making the purchase, you [I]DID[/I] get all [I]available[/I] pro versions. Yes, it clearly doesn't say WHICH tables have pro versions, but it seems clear enough to me that every table doesn't have a pro version. FarSight clearly needs to state somewhere within the purchase screens which tables have pro versions and which don't. FarSight is to blame for not providing sufficient / complete information to the consumer at the point of purchase. Unfortunately, you made an incorrect assumption because of lack of information available. Making unsupported assumptions is a dangerous thing. FarSight leaving themselves open to this sort of complaint for no good business reasons is also a dangerous thing. [/QUOTE]
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Farsight Studios
The Pinball Arcade / Farsight Studios
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Pro mode not on all tables, that's misleading.
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