IcedCornholio
New member
- May 29, 2013
- 11
- 0
I have a Kindle Fire 7" HDX (2013 version, 64GB + LTE AT&T).
Since the Earthshaker update, I can't login. If I tap login, I then get a menu, and then tap login again. There's a dialog box that says "enter your password" but the keyboard never comes up , the cursor is frozen in the dialog box and then it either crashes to desktop OR a keyboard pops up after a long delay, I type a letter, the letter is highlighted and then it crashes to desktop.
Went to farsight support, they said it's amazon becuase it's the keyboard. Went to Amazon, they had me factory reset, do a system update via usb, same issue. They said kindle was defective and I'm out of warranty but we'll sell you a new one at a reduce price (not huge discount).
Anyway I find it hard to believe one app is making my entire kindle defective.
Anyone else have this problem? (Note: game plays fine, just I'm not logged in).
Since the Earthshaker update, I can't login. If I tap login, I then get a menu, and then tap login again. There's a dialog box that says "enter your password" but the keyboard never comes up , the cursor is frozen in the dialog box and then it either crashes to desktop OR a keyboard pops up after a long delay, I type a letter, the letter is highlighted and then it crashes to desktop.
Went to farsight support, they said it's amazon becuase it's the keyboard. Went to Amazon, they had me factory reset, do a system update via usb, same issue. They said kindle was defective and I'm out of warranty but we'll sell you a new one at a reduce price (not huge discount).
Anyway I find it hard to believe one app is making my entire kindle defective.
Anyone else have this problem? (Note: game plays fine, just I'm not logged in).