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Farsight Studios
The Pinball Arcade / Farsight Studios
Platform Specific
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Kindle Fire
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<blockquote data-quote="IcedCornholio" data-source="post: 187538" data-attributes="member: 2728"><p><strong>Follow Up</strong></p><p></p><p>Scumble, what info are you looking for? </p><p>I have a 2013 model Kindle Fire HDX 7" (this one is still available for purchase today; this is NOT the 7" HD or 6")</p><p>It says it is Kindle Fire HDX (Third Generation)</p><p>It is running Fire OS 4.5.2 dated December 13 2014 8:21AM GMT</p><p></p><p>I am running from a factory reset. </p><p></p><p>I am installing Pinball Arcade as the first app on the device. </p><p></p><p>FYI, I have purchased EVERY season of TPA (including season 4). </p><p></p><p>I tap the app, get the splash screen followed by an intro screen of text and then "what's New" where it talks about Earthshaker.</p><p></p><p>I tap options , it shows 1.33.0_KFTHWA in the right hand corner. </p><p></p><p>I tap back.</p><p></p><p>I tap login. I get the "use your login to participate in leaderboards...." and then 4 options: create new account, login, play as guest, reset password. I tap login</p><p></p><p>A box comes up that says "Please enter your email address." There is a cursor in the white box below - it is a solid (not blinking cursor). The "hide keyboard," "home" and "search" icons show up on the screen -- but there's no keyboard to hide. After 43.7 seconds (I timed it) the keyboard comes up. The "ok" and "cancel" buttons throughout this time are not responding. When the keyboard comes up, you can tap a letter however the key stays selected and the key does NOT show up in the dialog box.</p><p></p><p>There seems to be no way out of the app other than putting the device to sleep -- but going back into the app freezes right back up. </p><p></p><p>What else do you need?</p><p></p><p>Bottom line: right now if you are not logged in you cannot log in.</p><p></p><p>Weird other item: all of the tables are still showing as purchased so it must be tied to the Amazon appstore and not the Farsight login.</p><p></p><p>I originally went to Farsight support, who said it was the OS keyboard that was the problem and that I should contact Amazon support. They had me reset the cache on the app (didn't work), force close the app (didn't work), soft reset the kindle (hold power for 20-30 seconds for a restart) (didn't work) then a full factory reset (didn't work)..and then they said my device was defective (which I seriously doubt).</p><p></p><p>No other apps have this problem.</p></blockquote><p></p>
[QUOTE="IcedCornholio, post: 187538, member: 2728"] [b]Follow Up[/b] Scumble, what info are you looking for? I have a 2013 model Kindle Fire HDX 7" (this one is still available for purchase today; this is NOT the 7" HD or 6") It says it is Kindle Fire HDX (Third Generation) It is running Fire OS 4.5.2 dated December 13 2014 8:21AM GMT I am running from a factory reset. I am installing Pinball Arcade as the first app on the device. FYI, I have purchased EVERY season of TPA (including season 4). I tap the app, get the splash screen followed by an intro screen of text and then "what's New" where it talks about Earthshaker. I tap options , it shows 1.33.0_KFTHWA in the right hand corner. I tap back. I tap login. I get the "use your login to participate in leaderboards...." and then 4 options: create new account, login, play as guest, reset password. I tap login A box comes up that says "Please enter your email address." There is a cursor in the white box below - it is a solid (not blinking cursor). The "hide keyboard," "home" and "search" icons show up on the screen -- but there's no keyboard to hide. After 43.7 seconds (I timed it) the keyboard comes up. The "ok" and "cancel" buttons throughout this time are not responding. When the keyboard comes up, you can tap a letter however the key stays selected and the key does NOT show up in the dialog box. There seems to be no way out of the app other than putting the device to sleep -- but going back into the app freezes right back up. What else do you need? Bottom line: right now if you are not logged in you cannot log in. Weird other item: all of the tables are still showing as purchased so it must be tied to the Amazon appstore and not the Farsight login. I originally went to Farsight support, who said it was the OS keyboard that was the problem and that I should contact Amazon support. They had me reset the cache on the app (didn't work), force close the app (didn't work), soft reset the kindle (hold power for 20-30 seconds for a restart) (didn't work) then a full factory reset (didn't work)..and then they said my device was defective (which I seriously doubt). No other apps have this problem. [/QUOTE]
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